Product support
How can we help?
For the quickest diagnosis, include your device model, operating-system version, F2Pool ROI version, the F2Pool API version shown in Settings, and the steps that led to the issue. Never send your API secret or private account data.
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support@dcma.app
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Review payback, fleet health, market scenarios, payouts, and projections.
Quick answers
Frequently asked questions
Do I need an F2Pool API secret?
The App can read public account totals with an account name. An F2Pool API secret enables the richer account and worker data supported by the configured F2Pool API. The App accepts current API v2 tokens and falls back to the legacy v1 protocol when the token is authorised for it.
Can I try F2Pool ROI without credentials?
Yes. Choose “Explore with sample data” on the connect screen. The bundled farm is deterministic sample content and is clearly labelled in the App and on this website.
Why is my dashboard showing cached figures?
The App keeps the last good market snapshot and can keep the last account view on screen when a refresh fails. Check your connection, then use refresh or reconnect from Settings.
Does F2Pool ROI upload my API secret to DCMA?
No. The App sends the secret directly to F2Pool when it makes the requested API call. It does not send the secret through a DCMA backend.
How do I turn off ads?
Open Settings and turn off “Support the app with ads”. Ads are off by default. When disabled, the App does not request its optional AdMob banner or DCMA house-ad unit.